Coronavirus Lottery Updates

With the coronavirus making its way across the United States, many state lotteries are taking action to try and limit the spread of COVID-19 infection when it comes to playing the lottery and claiming prizes from lottery centers. All the state lottery alterations based on the outbreak are listed below.

All state lotteries continue to run until further notice and all winning tickets will still be paid out. If you have a winning ticket then we advise you sign the back of it and store it until you can claim it in person or follow the steps to claim your winnings via mail.

To claim by mail, sign and complete the required information on the back of your ticket. You will usually also need to fill out a winner claim form. Additionally, some states require a copy of a government-issued photo ID and other documents. Make a copy of all documents for your records. You will need to send the original ticket and claim form. Don't forget to include your return address on the envelope. Lotteries are not responsible for lost items, so obtain proof of mailing, for example by using certified mail. Further information for each state is below.


Powerball changes starting jackpot to $20 million

On March 25, Powerball announced a change to the game's starting jackpot from $40 million to $20 million, beginning after the jackpot is next won. The new minimum increase between drawings will be $2 million - it was previously $10 million. However, if there are strong ticket sales, the jackpot may increase by a larger amount.

Powerball said it is making the adjustment due to the fact that many players are under stay-at-home directives and retailers have changed hours. The 38 state lotteries that make up the Powerball Product Group will decide whether this will be a temporary or permanent change. The new jackpot amount will only apply to winners who choose to receive their prize as an annuity.


Arizona

State coronavirus information: Gov. Doug Ducey has issued a stay-at-home order effective from 5pm on Tuesday, March 31 through April 30. Residents statewide are restricted to their homes except for necessary trips such as buying food or medicine, and nonessential businesses will close. Food stores, pharmacies and other businesses deemed essential will stay open.

Lottery updates: The lottery is not listed as an essential business, so it is expected to close offices and allow claims by mail only.

The lottery currently encourages claims to be made by mail - see details below. Prizes of $599 and under may also be redeemed at a retailer.

Claim periods: Draw game prizes expire 180 days from the date of the drawing, Fast Play tickets expire 180 days from the purchase date, and Scratchers tickets expire 180 days from the end-of-game date.

Claim a prize by mail

For prizes under $600, fill out and sign the back of your ticket and send it to the address below.

For prizes of $600 and over, you will need to send the following to the address below: 1) your completed ticket, 2) a completed claim form, and 3) a copy of a government-issued ID that includes your mailing address and signature.

Download Claim Form

Mail to:

Arizona Lottery
P.O. Box 2913
Phoenix, AZ 85062

Visit the Arizona Lottery page for numbers and information.

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Arkansas

State coronavirus information: Arkansas has closed public schools until April 17 and also banned dine-in service in restaurants and bars.

Lottery updates: The lottery claim center is closed to the public until further notice. Prizes can be redeemed by mail, or if the value of your prize is $500 or less, it can be collected at a retailer. If you've won $25,000 or more, make an appointment to claim in person - available times are Monday, Wednesday, or Friday from 11am to 1pm. Email Claim Center Manager Sandra Cummings to arrange an appointment: sandra.cummings@arkansas.gov.

Claim periods: For draw game prizes, players have 180 days from the date of the drawing to claim. For instant games, prizes must be claimed within 90 days of the last day to purchase tickets.

Claim a prize by mail

To mail your prize claim, sign your ticket and fill in the claim form below:

Download Claim Form

Make a copy of a photo ID (e.g. driver's license or passport), and mail your ticket, claim form, and copy of ID to:

Arkansas Scholarship Lottery Claim Center
P.O. Box 3838
Little Rock, AR 72203

Visit the Arkansas Lottery page for numbers and information.

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California

State coronavirus information: On March 19, Gov. Gavin Newsom announced a shelter-in-place order. He told residents to stay at home or restrict travel to only those trips that are urgent and to maintain extreme social distancing measures where possible. Non-essential businesses have been told to close for 30 days. Essential businesses including grocery stores, pharmacies and gas stations will remain open. On March 22, President Trump activated the National Guard to assist California. Any updates on the situation will be announced here.

Lottery updates: The Lottery has closed its headquarters in Sacramento and all district offices. Drawings will continue to be held, but in-person viewing is not possible at this time. Winners can claim a prize by mail, or retailers may be able to cash tickets of $599 and below.

Claim periods: Winners have 180 days from the draw date to claim their prize, except for Mega Millions and Powerball jackpots, where the deadline is one year. Scratchers prizes must be claimed within 180 days of the end of game date.

Claim a prize by mail

To claim your prize by mail, sign your ticket and complete the claim form below:

Download Claim Form

Keep a copy of the ticket and claim form for your records, and send the originals to:

California State Lottery
730 North 10th Street
Sacramento, CA 95811

Claims will take approximately 6-8 weeks to process and winners will receive a check in the mail.

Visit the California Lottery page for numbers and information.

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Colorado

State coronavirus information: Gov. Jared Polis has ordered all schools closed from March 23 to April 18, restaurants and bars have closed for dine-in service, and large-scale cancellations of concerts, sporting events, and ski trips have taken place.

Additionally, San Miguel County is under a shelter-in-place directive until April 3.

Lottery updates: All lottery claim offices in Colorado will be closed March 18th through April 18th. Winnings of less than $600 can be claimed at any lottery retailer, but values over this will need to be claimed via mail in the meantime.

Claim periods: Prizes may be claimed for 180 days from the draw date.

Claim a prize by mail

Complete the prize claim form below:

Download Claim Form

To claim by mail, send your signed ticket and claim form to:

Colorado Lottery
PO Box 7
Pueblo, CO 81002

Mail-in claims require one to two weeks to process, and you will receive a check in the mail.

Visit the Colorado Lottery page for numbers and information.

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Connecticut

State coronavirus information: Gov. Ned Lamont has ordered non-essential businesses to close from 8pm on Monday, March 23 and encouraged residents to stay at home. Essential businesses that will stay open include grocery stores, gas stations, and pharmacies. On March 10, the governor declared public health and civil preparedness emergencies, effective until September 9.

Lottery updates: The Lottery is restricting public access to its Rocky Hill headquarters at 777 Brook Street. Claims may only be made in person with an appointment and only for prizes of $50,000 or more. To schedule an appointment, please call 860-713-2679.

  • All prizes below $50,000 may be claimed by mail - see details below
  • Prizes up to $599 may also be claimed via a retailer
  • Prizes up to $5,000 may also be claimed at high-tier claim centers. Please call the claim centers directly for their current hours:
    • Sully's Mobil, 382 Vauxhall Street, New London: Not currently processing claims on Saturday and Sunday. Phone: 860-443-5938
    • Crossroads Card & Gift, 280 Connecticut Avenue, Norwalk: Closed from March 27 through April 6. Phone: 203-852-9671
    • C&A Market, 1088 Boston Post Road, West Haven. Phone: 203-932-4296
    • DADA Grocery LLC, 757 Meriden Road, Waterbury. Phone: 203-573-0029
  • Prizes of $5,000 - $49,999 can only be claimed by mail
  • Prizes of $50,000 and above must be claimed at the Rocky Hill headquarters via appointment only

Claim periods: The CT Lottery has extended the claims period by 30 days for tickets originally due to expire from March 16 to April 14. Draw game tickets are normally valid for 180 days from the draw date, and scratch tickets for 180 days from the End of Game date.

Claim a prize by mail

To claim your prize by mail, you will need to send the signed ticket along with two forms of identification that include your signature (such as a driver's license, social security card or passport), one of which must be a photo ID. Mail the documents to:

CT Lottery Claims Dept.
777 Brook Street
Rocky Hill, CT 06067

Mail-in claims are processed in the order in which they are received.

Visit the Connecticut Lottery page for numbers and information.

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Delaware

State coronavirus information: Gov. John Carney issued a stay-at-home order in effect from Tuesday, March 24 at 8am. Residents must stay at home except for essential trips. All nonessential businesses will close until May 15 or until it is safe to reopen. Essential businesses such as grocery stores, gas stations and pharmacies will stay open.

Lottery updates: The Division of Revenue Redemption Centers in Wilmington, Dover and Georgetown are currently unable to cash lottery tickets. Winners are strongly encouraged to claim prizes by mail. However, currently you can still visit the State Lottery Office at the address below from 8am to 4pm Monday-Friday to collect your winnings. Prizes of $599 and below can also be claimed at any lottery retailer. If you have questions, call 302-739-5291.

Claim periods: Winners have one year from the draw date to claim a prize. Instant Game wins may be claimed within one year of the End of Sales date.

Claim a prize by mail

To claim by mail, send your signed and completed ticket and claim form to the address below.

Download Claim Form

Delaware Lottery
1575 McKee Road, Suite 102
Dover, DE 19904

Allow 1-2 weeks for your claim to be processed.

Visit the Delaware Lottery page for numbers and information.

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District of Columbia

District coronavirus information: Mayor Muriel Bowser has prolonged closures of schools, theaters, gyms, spas, on-site service at restaurants and bars, and bans on large gatherings to the end of April.

Lottery updates: The flagship DC Lottery Store in Union Station, 50 Massachusetts Ave NE, closed temporarily on March 25.

The prize center at Shannon Place (address below) is closed to walk-in claims. To claim a prize over $5,000, a second chance prize, or to pick up a W-2G tax form, call 202-645-8000 to make an appointment with the prize center.

Prizes up to $600 can be redeemed at any authorized retailer located throughout the city. Prizes from $600 to $5,000 may be claimed at Retailer Plus locations - download the list below. Please note all retailers are private businesses and may choose to modify their hours.

Download Retailer Plus locations

Claim periods: Winning tickets are valid for 180 days from the date of the draw, or the Official Close of Game for Scratchers.

Claim a prize by mail

To claim a prize by mail, send the signed ticket along with a copy of your driver's license, state-issued ID, US passport, and Social Security card to:

Office of Lottery and Gaming Prize Center
Lobby Level
2235 Shannon Place, SE
Washington, DC 20020

Prizes for claims by mail are sent in the form of checks only.

Visit the District of Columbia Lottery page for numbers and information.

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Florida

State coronavirus information: On March 20, Gov. Ron DeSantis ordered restaurants, bars, nightclubs and gyms to close, although take-out and delivery food service is still allowed.

Lottery updates: Lottery headquarters and all district offices are closed to the public until further notice from Monday, March 23. Players can keep their winning tickets and claim when offices reopen, or mail them to the lottery. Prizes of $599 and under may still be claimed at retailers.

If you have any questions, email asklott@flalottery.com.

Claim periods: As of March 22, the deadline to claim a win has been extended by 90 days. Normally, draw game tickets must be redeemed on or before the 270th day after the draw, and Scratch-Off and Fast Play wins must be claimed on or before the 150th day after the end of the game.

Claim a prize by mail

Mail your signed ticket to Florida Lottery Headquarters at the address below. Tickets worth $600 - $250,000 may also be sent to your nearest district office.

For questions about claims processing, please call 850-487-7707 or email ClaimsProcessing@flalottery.com before sending your ticket.

For prizes of $600 and over, in addition to your ticket you must send: 1) A completed claim form and 2) A copy of an ID issued within the past five years that has a serial number or other identifying number (e.g. driver's license or passport).

Download Claim Form

Mail documents to:

Florida Lottery Headquarters
250 Marriott Drive
Tallahassee, FL 32301

Claims will be processed in the order they are received.

Visit the Florida Lottery page for numbers and information.

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Georgia

State coronavirus information: Restrictions vary throughout the state. The "medically fragile" statewide should remain at home. The mayor of Atlanta announced a 14-day stay-at-home directive on March 23. Athens-Clarke County residents have been ordered to shelter-in-place until April 7. Other local communities have introduced measures including closing nonessential businesses, banning on-site dining, and ordering curfews.

Lottery updates: From March 19th to March 31st the claim centers at Georgia Lottery headquarters and district offices will be closed. Tickets can still be bought from retailers, including airport locations, and prizes up to $600 claimed from these retailers.

Claim periods: The Lottery has extended the claim deadline for prizes due to expire between March 18 and the date the Lottery reopens its claim centers. Normally, prizes expire 180 days from the drawing date, or for Instant Tickets, 90 days from the Expired Date.

Claim a prize by mail

Prizes may also be claimed by mail. For prizes of $600 and below, simply complete the back of the ticket and mail it to the address below. Winners of $600 or more must also send a completed claim form and copies of a government-issued photo ID and social security card.

Download Claim Form

Georgia Lottery Corporation
P.O. Box 56966
Atlanta, GA 30343

Mail-in processing times are normally 2-3 weeks. Large jackpots may require 4-5 weeks.

Visit the Georgia Lottery page for numbers and information.

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Idaho

State coronavirus information: Gov. Brad Little has issued a statewide stay-at-home order. Essential businesses including grocery stores, pharmacies and gas stations remain open.

Lottery updates: The Lottery's Boise office is closed to the public starting Thursday, March 26. Winning tickets may be mailed to the lottery and will be paid weekly. If you've won a prize worth $600 or more, you will need to either claim by mail or wait until the office reopens. Claims of less than $600 may be paid by retailers.

The lottery also has a mail drop box for winning tickets at their Boise office, 1199 Shoreline Lane. Local winners may leave an envelope containing their signed ticket and a completed claim form and addendum.

All lottery draws will continue to take place without interruption. To avoid unnecessary trips to retailers, players are encouraged to purchase multi-draw tickets that allow up to five weeks of entries.

The lottery will continue to send scratch tickets to retailers, although potentially there could be delays and ticket shortages.

Claim periods: The lottery says it is considering extending claim deadlines so tickets that would expire during the order will still be paid after it is lifted. Normal claim periods are within 180 days of the winning draw date or end of a Scratch game.

Claim a prize by mail

If your win is $599 or under, simply complete the back of your ticket and send it to the lottery at the address below.

If your win is $600 or more, in addition to the original ticket, you'll also need to include: 1) the completed claim form and addendum below; 2) a copy of your government-issued photo ID, such as your driver's license.

Download Claim Form

Idaho Lottery
P.O. Box 8687
Boise, ID 83707

If you're using an overnight form of delivery, please use this address:

Idaho Lottery
1199 Shoreline Lane, Suite 100
Boise, ID 83702

Visit the Idaho Lottery page for numbers and information.

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Illinois

State coronavirus information: Gov. J.B. Pritzker issued a stay-at-home order that began Saturday, March 21 and will continue until at least April 7. Schools are closed and gatherings of more than 10 people are banned, although essential businesses including grocery stores, pharmacies and gas stations remain open.

Lottery updates: All Illinois claim centers will be closed as of March 17th until further notice. All winners can now claim their prizes via mail, although prizes of $600 and under may also be cashed at a retailer.

Claim periods: All winning tickets have 12 months from the draw date to claim their prize, so you could choose to wait things out and claim your prize in person when claim centers reopen.

Claim a prize by mail

If you wish to claim your win now via mail you can do so by downloading the below claim form and mailing it to the office in Springfield below. First it is recommended that you sign your ticket and then make a copy of the original ticket and your claim form.

Download Claim Form

Illinois Lottery Claims Department
P.O. Box 19080
Springfield, IL 62794-9912

Visit the Illinois Lottery page for numbers and information.

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Indiana

State coronavirus information: On Monday, March 23, Gov. Eric Holcomb announced orders effective March 25 for residents to stay in their homes, with the exception of essential trips. All state government offices will also close down. The order is in place until April 7. Essential businesses including grocery stores, pharmacies and gas stations will stay open.

Lottery updates: Prize payment centers in Indianapolis, Mishawaka and Evansville are closed to the public until further notice.

Prizes up to $99,999 may be claimed by mail.

Tickets worth less than $600 may be redeemed at most lottery retailers.

Prizes of $100,000 and over will be processed by appointment only. Call 1-800-955-6886 to make an appointment. You may also keep your ticket in a secure location and claim after offices reopen.

All game drawings will continue to take place as usual.

Claim periods: Deadlines to claim prizes have been extended an extra 60 days. The normal claim period for draw games is 180 days from the draw date, and 180 days from the game end date for instant games.

Claim a prize by mail

To claim your prize of up to $99,999 by mail, first sign and complete the back of your ticket.

Fill out the claim form below: Leave lines 1-6 blank, complete lines 7-19, and sign and date where indicated.

Download Claim Form

If your prize is $600 or above, a copy of your valid government-issued photo ID is also required.

If more than one person is claiming a prize, you'll also need to complete IRS Form 5754:

Download IRS Form 5754

Mail documents to the following address:

Hoosier Lottery Headquarters
1302 N. Meridian Street
Indianapolis, IN 46202

Claims will be processed in approximately 7-10 business days.

Visit the Indiana Lottery page for numbers and information.

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Iowa

State coronavirus information: Gov. Kimberly Reynolds declared a state of emergency on March 17, effective until April 16. Restaurants have been moved to drive-through or carry-out and some other businesses including bars, gyms, and theatres have been ordered to close. Gatherings of more than 10 people are banned.

Lottery updates: As of March 18th, no human visitors will be allowed in lottery offices. You may contact the lottery by mail (address below), email (wmaster@ialottery.com), or phone (515-725-7900). It is anticipated that the office will remain closed until April 16th but this is open to change.

Prizes up to $600 can still be claimed at retailers, but prizes over this will need to be collected via mail. The lottery has also implemented a secure dropbox for leaving claims at its Clive headquarters - contact the lottery for details if you are interested in using this option.

Prizes of $1 million and above must be claimed in person at lottery headquarters in Clive; contact the lottery to arrange an appointment.

Claim periods: Scratch and Pull-tab wins must be claimed within 90 days of the offical end-of-game date. InstaPlay wins must be claimed within 90 days of purchase. Pick 3 and Pick 4 tickets must be redeemed within 90 days of the drawing date. Mega Millions, Powerball, Lucky for Life and Lotto America prizes must be claimed within 365 days of the drawing date.

Claim a prize by mail

To claim your prize via mail, fill out the details on the back of the ticket. If the prize is over $100 then you must also fill out the claim form below and the Federal Form W-9. For prizes over $600 you must do both the above and also include a copy of government-issue photo identification.

Download Claim Form

Download W-9 Form

Mail these documents to:

Iowa Lottery
13001 University Ave
Clive, IA 50325-8225

Visit the Iowa Lottery page for numbers and information.

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Kansas

State coronavirus information: Gov. Laura Kelly has declared a state of emergency. Douglas, Johnson, Leavenworth and Wyandotte counties have "stay at home" directives in place restricting nonessential movement, effective 12am Tuesday, March 24.

Lottery updates: The Kansas Lottery will suspend most operations from Monday, March 23 to April 6. During this period, the lottery will be unable to process claims for prizes of $600 and above. Prizes up to $599 may be claimed at retailers. Draws will continue to be held and tickets will be available from retailers.

On April 6, the lottery will restart processing of mail-in claims in the order they have been received. It is unknown when in-person claims will reopen.

If you would like to contact the lottery, please email lottery.info@kslottery.net. If you have an emergency, please call the Lottery Security and Law Enforcement Division at 785-296-5713.

Claim periods: Players have 365 days from the draw date to claim. For instant tickets, the expiration date varies by game.

Claim a prize by mail

To claim via mail, complete your ticket and claim form, and mail them to the address below.

Download Claim Form

Kansas Lottery Claims
128 N. Kansas Ave
Topeka, KS 66603

Visit the Kansas Lottery page for numbers and information.

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Kentucky

State coronavirus information: Gov. Andy Beshear has ordered nonessential businesses to shut beginning Monday, March 23. Businesses such as grocery stores, gas stations and drug stores will stay open.

Lottery updates: The lottery's Lexington claims center is closed. The Louisville headquarters is only able to process claims by appointment, and the prize amount must be over $5,000. To make an appointment, call 800-937-8946 during normal business hours and choose option 3.

Prizes of up to $50,000 may be claimed by mail, and some retailers may be able to cash tickets up to $5,000.

For any questions on claiming a prize, please call the lottery at 502-560-1500.

All drawings are being held as usual.

Claim periods: Players have 180 days from the draw date to claim. For Scratch-off tickets, the deadline is 180 days from the game's end date.

Claim a prize by mail

To redeem your prize of up to $50,000 by mail, first complete your ticket and claim form:

Download Claim Form

You'll also need to send a copy of a valid government-issued photo ID, such as a driver's license, and a copy of a document that verifies your social security number.

Send the documents to the following address:

Kentucky Lottery Corporation
Claims - Dept. 100
Louisville, KY 40287-0001

Visit the Kentucky Lottery page for numbers and information.

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Louisiana

State coronavirus information: Gov. John Bel Edwards announced a stay-at-home order which will take effect at 5pm of Monday, March 23 and continue through April 12. Residents should stay inside as much as possible and avoid nonessential trips. Essential businesses such as grocery stores, gas stations and pharmacies will remain open.

Lottery updates: Lottery headquarters, all regional offices, and the distribution center are closed to both the public and employees. They will remain closed until April 13.

Prizes below $600 may be claimed by mail. The lottery is asking players with winning tickets of $600 and above to wait until offices reopen to claim.

March 23 was the last day that scratch-off tickets shipped to retailers; until the distribution center reopens, no more tickets will be sent. Retailers who are able to will continue to sell tickets.

Lottery drawings will continue as usual, with the exception of Easter Sunday, April 12, when no state drawings will be held.

Claim periods: All prize claim deadlines have been extended for an extra 90 days. Normal claim deadlines: Draw game prizes must be claimed within 180 days of the drawing; scratch-off prizes must be claimed within 90 days of the game ending.

Claim a prize by mail

To claim a prize of under $600 by mail, complete the prize claim form and print and sign your name on the back of the ticket. Send the ticket and form to the address below.

Download Claim Form

Louisiana Lottery Corporation
Attn: Prize Validations
P.O. Box 90010
Baton Rouge, LA 70879-0010

Claims are processed in the order they are received.

Visit the Louisiana Lottery page for numbers and information.

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Maine

State coronavirus information: Gov. Janet Mills ordered nonessential public-facing businesses to close effective Thursday, March 26. Grocery stores, pharmacies and other businesses considered essential will stay open. This follows the governor's declaration of a state of emergency and order to close dine-in service at restaurants.

Lottery updates: The Lottery lobby is temporarily closed to the public. Prizes under $600 may be paid by a retailer; winners of $600 or more should claim by mail. If you have questions, please email MaineLottery@Maine.gov.

Claim periods: To avoid your prize expiring, it must be claimed within one year of the winning draw date, or the end of game date for scratch-off tickets.

Claim a prize by mail

To claim your prize of $600 and above, fill out the claim form, staple the completed winning ticket to it, and mail to the address below.

Download Claim Form

Bureau of Alcoholic Beverages and Lottery Operations
8 State House Station
Augusta, ME 04333-0008

Please allow five working days to process claims.

Visit the Maine Lottery page for numbers and information.

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Maryland

State coronavirus information: Gov. Larry Hogan has closed nonessential businesses and banned gatherings of 250 people or more. Essential services such as grocery stores and pharmacies will remain open.

Lottery updates: The lottery's Baltimore customer resource center at 1800 Washington Blvd. closed on Monday, March 30 and will remain closed until further notice.

Players may claim wins of any amount by mail; see details below.

Any winning tickets up to $600 can also be claimed from an authorized retailer. The state's casinos are closed and unable to process claims.

Drawings will continue to take place as scheduled.

Claim periods: The lottery has extended the deadline to claim for all winning tickets that would expire during the state of emergency that began March 5. All claims that are submitted within 30 days of the governor lifting the state of emergency will be paid. The extension applies to all prizes, including wins from draw games, Fast Play, scratch-offs, and My Lottery Rewards second-chance entries.

Normally, draw game prizes must be claimed within 182 days from the draw date and Fast Play tickets must be redeemed within 182 days of purchase, while scratch-off claim periods vary by game; claim deadlines are always announced with 182 days' notice.

Claim a prize by mail

To claim a prize by mail, complete the claim form and mail it with the signed ticket to the address below. For prizes above $600, include copies of a photo ID (e.g. driver's license, military ID, passport) and a document showing your social security number.

Download Claim Form

Maryland Lottery Customer Resource Center
1800 Washington Boulevard
Suite 330
Baltimore, MD 21230

Claims may take at least 30 working days to process from the time they are received, although times may be longer due to a higher number of claims by mail.

Visit the Maryland Lottery page for numbers and information.

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Massachusetts

State coronavirus information: On Monday, March 23, Gov. Charlie Baker announced a stay-at-home advisory and ordered all nonessential businesses to close from 12pm Tuesday, March 24 until April 7. Baker urged residents to "stay home and limit all unnecessary activities." Essential businesses such as grocery stores, gas stations and pharmacies will stay open.

Lottery updates: All claim centers are closed to the public through April 13. Prize claims of $50,000 and below can be submitted by mail, and prizes of $600 and below can still be claimed at authorized retailers.

Claim a prize by mail

Prizes of $50,000 and under may be claimed by mail. Complete the winner claim form and send it with your signed ticket to the address below. Claims of over $600 also require copies of government-issued photo ID and proof of social security number.

Download Claim Form

Massachusetts State Lottery
P.O. Box 859036
Braintree, MA 02185-9036

Please allow extra processing time due to expected high mail volume.

Visit the Massachusetts Lottery page for numbers and information.

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Michigan

State coronavirus information: Gov. Gretchen Whitmer issued a stay-at-home order on Monday, March 23, which will go into effect at 12:01am on Tuesday, March 24 and remain in place for at least three weeks. Residents are allowed to access essential businesses such as grocery stores, pharmacies and gas stations, which will remain open.

Lottery updates: Lottery regional claim offices in Detroit, Grand Rapids, Lansing, Livonia, Saginaw and Sterling Heights have been closed and banks are no longer processing claims. Wins of up to $600 can still be claimed at a retailer, and all prizes up to $50,000 can be claimed via mail. Claims of over $50,000 require an appointment at Lottery headquarters in Lansing.

Claim periods: Winning tickets are valid for one year from the drawing date.

Claim a prize by mail

To claim by mail, you will need the signed winning ticket, completed claim form, and copies of your Social Security card and a valid government-issued photo ID (driver's license or state ID). Send the documents to the address below.

Download Claim Form

Michigan Lottery
Attn: Claim Center
101 E. Hillsdale
P.O. Box 30023
Lansing, MI 48909

Visit the Michigan Lottery page for numbers and information.

If you live in Michigan, don't forget you can play online. Then your winnings will be automatically paid into your account without having to make a claim.

  Buy Tickets
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Minnesota

State coronavirus information: Gov. Tim Walz issued a stay-at-home executive order in effect from Friday, March 27 through Friday, April 10. Nonessential businesses are closed, and Minnesotans are asked to remain in their homes for the two-week period except for necessary trips, such as to purchase food. Public K-12 schools are already closed and will remain shut until May 4.

Lottery updates: The Lottery has closed its regional offices, but the headquarters in Roseville remains open for prize claims over $600. The Lottery encourages players to claim prizes up to $50,000 by mail. Retailers may also be able to pay out wins below $600. If you've won over $50,000 you'll need to claim in person in Roseville, or wait until the stay-at-home order is lifted.

Claim periods: Prizes for draw games expire one year from the date of the winning draw. Scratch tickets expire one year from the game's official end date.

Claim a prize by mail

To claim a prize of up to $50,000 by mail, send your signed ticket to the lottery at the address below. Winners of $600 and above must also include a completed claim form.

Download Claim Form

Minnesota State Lottery
P.O. Box 131000
Roseville, MN 55113

Visit the Minnesota Lottery page for numbers and information.

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Mississippi

State coronavirus information: Gov. Tate Reeves has closed schools, colleges and universities until at least April 17. Jackson has limited groups in the city to a maximum of 10 people and prohibited restaurant and bars from on-site service.

Lottery updates: Winners may claim prizes below $600 at a retailer, or send the signed ticket to the lottery at the address below.

As of March 23rd, prizes of $600-$99,999 must be claimed by mail - see details below.

Prizes of $100,000 and above must be claimed at lottery headquarters in Flowood by appointment only between 9am and 5pm, Monday-Friday. To make an appointment, call 601-500-0482.

If you have questions about games and numbers, please call the Player Services Hotline at 601-487-1355 and choose option 2.

Claim periods: The deadline to claim a prize is 180 days from the draw date, or 90 days from the date the game ends for scratch-off tickets.

Claim a prize by mail

To claim a prize under $600, complete the back of the ticket and mail it to the lottery at the address below.

Prizes from $600-$99,999 are required to be claimed by mail. Send the following documents to the lottery at the address below: 1) original signed ticket, 2) completed winner claim form, and 3) copy of photo identification that includes your name, signature, age, and SSN.

Download Claim Form

Mississippi Lottery Corporation
P.O. Box 321462
Flowood, MS 39232

Visit the Mississippi Lottery page for numbers and information.

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Missouri

State coronavirus information: The city of St. Louis and St. Louis County are under stay-at-home orders effective Monday, March 23. Residents of Kansas City and its metro area have been ordered to stay at home from Tuesday, March 24.

Lottery updates: Claims may no longer be made in person at lottery offices. Prizes of $600 and below may be cashed at a retailer. Prizes above $600 must be claimed by mail. Alternatively, if your ticket is not near expiration, you can wait to claim in person at a later date.

Claim periods: Draw game prizes expire 180 days after the date of the drawing. For Scratchers games, expiration dates vary.

Claim a prize by mail

Send your winning ticket of any amount along with a completed claim form to the address below.

Download Claim Form

Ticket Redemption
Missouri Lottery
P.O. Box 7777
Jefferson City, MO 65102-7777

Visit the Missouri Lottery page for numbers and information.

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Montana

State coronavirus information: Gov. Steve Bullock has issued a stay-at-home order statewide that goes into effect Saturday, March 28. Bullock previously ordered closure of nonessential businesses and schools until April 10. Essential businesses such as grocery stores and pharmacies will stay open.

Lottery updates: The lottery lobby is closed to the public from Saturday, March 28 until further notice. Prize claims will be handled entirely by mail during this time, and winners will continue to be paid. Another option is to keep your signed ticket in a secure place and claim in person at a later time.

Lottery drawings and Player's Club drawings will continue to be held as usual.

Claim periods: Prizes for all lotto draw games must be claimed within six months of the winning draw date. Prize for all Scratch games must be claimed within six months from the official end of the game.

Claim a prize by mail

Here's what you need to send to the lottery to claim a prize: 1) signed winning ticket with your name, address and phone number printed on the back, 2) completed claim form, and 3) a copy of a valid form of photo ID, e.g. driver's license (if your prize is $600 or more). Mail your documents to the address below.

Download Claim Form

Montana Lottery
P.O. Box 6073
Helana, MT 59604-6073

Claims will be received by a lottery employee on the same business day they arrive.

Visit the Montana Lottery page for numbers and information.

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Nebraska

State coronavirus information: Officials have asked residents to limit public gatherings and practice social distancing. Douglas County has closed schools for 6-8 weeks, banned all groups of more than 10 people through April 30, closed bars, and limited restaurants to providing carry-out.

Lottery updates: The regional lottery claim centers in Grand Island, Norfolk, North Platte, Scottsbluff, and the Nebraska State Fair office are closed to the public until further notice. The headquarters in Lincoln and the Omaha claim center will remain open but office hours may be adjusted. Please call 402-471-6100 before visiting in person to check the office hours.

Prizes up to $500 can be claimed at any lottery retailer in the state, and all prizes up to $19,999 can be claimed via mail.

Claim periods: Lotto game prizes may be claimed for 180 days from the draw date, and for Scratch games up to 180 days from the game closing date.

Claim a prize by mail

For wins up to $500, complete the back of your ticket and send to:

Nebraska Lottery Prize Claim
P.O. Box 95145
Lincoln, NE 68509-5145

For claims of $500 and above, fill out a claim form and send it with the ticket to the address above.

Download Claim Form

Visit the Nebraska Lottery page for numbers and information.

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New Hampshire

State coronavirus information: Gov. Chris Sununu has announced a stay-at-home order that will be in place from Friday, March 27 through May 4. All nonessential businesses are closed. Residents are required to stay in their homes except for essential needs, such as food or medicine. Food stores, gas stations and pharmacies are some of the businesses that will remain open.

Lottery updates: The lottery sales office is open for dropping off prize claims of $600 or more, but is not selling tickets. Winners who wish to claim in person will need to bring the following: 1) signed winning ticket, 2) completed claim form, 3) photo ID and 4) proof of social security number. The lottery will provide a receipt and process the claim within 48 hours. Winners will receive a prize check by mail.

All prize amounts may be claimed by mail. Prizes below $600 may also be cashed at a retailer.

If you have questions, please call 603-271-3391 or email webmaster@lottery.nh.gov.

Claim periods: All prizes must be redeemed within one year of the date of the win.

Claim a prize by mail

For wins under $600, complete the back of your ticket and send it to the address below.

For prizes of $600 and above, you will need to send the following: 1) completed ticket, 2) completed claim form, 3) a copy of government-issued photo identification (e.g. driver's license), and 4) a copy of a form of proof of social security number.

Download Claim Form

Attn: Claims
New Hampshire Lottery
14 Integra Drive
Concord, NH 03301

Please allow approximately a week for your claim to be processed.

Visit the New Hampshire Lottery page for numbers and information.

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New Jersey

State coronavirus information: Gov. Phil Murphy announced a stay-at-home order that went into effect at 9pm on Saturday, March 21. Gatherings of any number of people are prohibited, including parties, religions services and weddings. Murphy said the restrictions could be in place for weeks or months.

Lottery updates: The lottery's Lawrence Township front office is closed for walk-in prize claims. It is anticipated to reopen on April 1. Prizes of $599.50 and below can still be claimed at retailers. Claims made by mail will still be processed normally, although there may be a temporary delay in payments.

Claim periods: The expiration date for some winning tickets has been extended. For prizes that would have expired from March 19 to April 5, players now have an extra 30 days to claim from the date of expiration. The lottery may extend expirations further as the situation develops.

Claim a prize by mail

To claim by mail, make a copy of the ticket and claim form before sending the originals to the address below.

Download Claim Form

New Jersey Lottery
Attn: Validations
P.O. Box 041
Trenton, NJ 08625-0041

Visit the New Jersey Lottery page for numbers and information.

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New Mexico

State coronavirus information: Gov. Michelle Lujan Grisham announced a statewide stay-at-home instruction on Monday, March 23. New Mexico already has restrictions in place that took effect March 19 and will continue through April 10. Groups of over 10 people are banned, restaurants are closed for in-person service, and many businesses such as malls, movie theatres and gyms have been shut.

Lottery updates: The lottery claim center is closed until further notice. Winning tickets of $600 or less can still be cashed at retailers.

Claim periods: Draw game prizes must be claimed within 90 days of the date of the drawing; Scratcher prizes must be claimed within 90 days of the end of the game.

Claim a prize by mail

All winnings up to $99,999 can be claimed via mail. For prizes of $600 and under, send the signed winning ticket to the lottery at the address below. For wins of $601 and above, you will also need to enclose a completed claims form.

Download Claim Form

New Mexico Lottery
P.O. Box 93190
Albuquerque, NM 87199-3190

Visit the New Mexico Lottery page for numbers and information.

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New York

State coronavirus information: On Friday, March 20, Gov. Andrew Cuomo announced the New York "PAUSE" plan. Residents are required to stay at home as much as possible and all nonessential gatherings of any size are banned. Everyone must observe a 6-foot distance from others in public. Mass transit will continue to run and essential businesses such as grocery stores, pharmacies and gas stations remain open. On March 22, President Trump announced that the National Guard would assist New York.

Lottery updates: Regional customer service and claim centers are closed to the public. Drawings will continue to take place as usual. Prizes may be claimed by mail, and wins up to $600 can be claimed at a retailer.

Claim periods: For draw games, prizes must be claimed within one year after the draw date. For scratch-offs, prizes must be claimed within one year from the end of the game.

Claim a prize by mail

To claim your prize by mail, send your signed ticket to the address below. If your prize is over $600, you'll need to also include a completed claim.

Download Claim Form

New York Lottery
PO Box 7533
Schenectady, NY 12301-7533

Visit the New York Lottery page for numbers and information.

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North Carolina

State coronavirus information: A state order is in place that has closed schools and banned large gatherings. Wake County declared a heightened state of emergency on March 22, introducing measures including limits on crowd size and closure of some public areas.

Lottery updates: All claim centers are closed through at least Tuesday, March 31. Closures include the claim centers at Asheville, Charlotte, Greensboro, Greenville, Raleigh and Wilmington. Prizes below $600 may still be cashed at lottery retailers.

Winners of $100,000 and above will need to claim in person after offices reopen.

A toll-free customer service line is available to answer your questions at 1-877-962-7529. Its hours are Monday-Friday from 8am-5pm. You may also email customersupport@mail.nclottery.com.

Claim periods: The lottery has extended claim periods. For draw games, tickets normally must be claimed within 180 days from the draw date, or within 90 days from the end of the game for scratch-offs. The lottery has extended claim deadlines for all prizes that would expire during the period that the current statewide order is in effect. When the order is lifted, winners will have 30 days to claim a prize that would have expired during the time that the order was in place.

Claim a prize by mail

You may claim prizes of $600 to $99,999 by mail - however, there will be delays in processing the claims. Complete the claim form below:

Download Claim Form

Send your signed ticket, claim form, and copies of your photo ID verifying name, signature and age and your social security card to:

NCEL
PO Box 41606
Raleigh, NC 27629-1606

Visit the North Carolina Lottery page for numbers and information.

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Ohio

State coronavirus information: Gov. Mike DeWine is implementing a stay-at-home order effective from 11:59pm Monday, March 23 until at least April 6, when it will be reassessed. Essential businesses such as grocery and drug stores and gas stations will stay open.

Lottery updates: The Ohio Lottery has closed its regional claim centers and encourages players to mail in prize claims. Retailers may also be able to cash tickets up to $599.

Winners of $5,000 and over are not able to claim by mail; instead, sign the back of your ticket and keep it in a secure location until claim centers reopen.

Claim periods: The lottery has extended the deadline to claim a prize. All prizes will be paid as long as winners submit their claim by mail or in person at any of the lottery's regional offices within 30 days of the governor lifting the state of emergency order. Normally, draw game prizes expire 180 days from the draw date, scratch-off tickets expire 180 days from the game closing date, and EZPLAY prizes expire within 180 days of purchase.

Claim a prize by mail

To claim by mail, sign and print your name on the back of your ticket and send to the lottery at the address below. If you won over $600, you'll also need to complete a claim form and send a copy of valid photo ID, such as a driver's license, with your current address.

Download Claim Form

Send the documents to:

The Ohio Lottery
The Lausche Building - Room 452
615 West Superior Avenue
Cleveland, OH 44113

Visit the Ohio Lottery page for numbers and information.

Your prize check will be mailed to you within 30 days.

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Oklahoma

State coronavirus information: Gov. Kevin Stitt has ordered all nonessential businesses in counties with known COVID-19 cases to close from 11:59pm Wednesday, March 25 until April 14. Essential businesses such as grocery stores, gas stations and pharmacies will remain open.

Lottery updates: The Lottery has closed its Oklahoma City claim center effective Thursday, March 26. It will remain closed until further notice. All winning tickets may be claimed by mail, and prizes of $600 and below may be claimed at a retailer.

If you would like to discuss other alternatives to claim your prize, please contact the Claims Office at 405-522-7700 or the Security Office at 405-522-7765.

Claim periods: Prizes must be claimed within 180 days from the draw date.

Claim a prize by mail

For prizes up to $600, sign and fill out the back of the ticket and send it to the lottery at the address below.

For prizes above $600, you will need to send: 1) the original completed ticket, 2) a completed claim form, 3) a copy of your government-issued photo ID, and 4) a copy of your social security card or official tax document with your SSN.

Download Claim Form

Send the documents to:

Oklahoma Lottery Headquarters
P.O. Box 548810
Oklahoma City, OK 73154-8810

Visit the Oklahoma Lottery page for numbers and information.

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Oregon

State coronavirus information: Gov. Kate Brown issued a stay-at-home order on Friday, March 20. Residents should not go out except for essentials such as groceries, gas and medicine, and should maintain social distancing.

Lottery updates: The lottery's Salem and Wilsonville offices are closed. Winners should claim prizes up to $50,000 by mail for the time being.

For prizes above $50,000, please call 503-540-1000 to make an appointment to claim at the lottery's Salem office.

The play on video lottery terminals was disabled on March 17th due to the order to close bars and restaurants.

Claim periods: Most prizes can be claimed within a year from the draw date. For Scratch-its, winners have a year from the game's end date to claim.

Claim a prize by mail

Fill out and sign the back of your ticket and send it along with a completed claim form to the address below.

Download Claim Form

Oregon Lottery
PO BOX 14515
Salem, OR 97309

Visit the Oregon Lottery page for numbers and information.

If you live in Oregon, don't forget you can play online. Then your winnings will be automatically paid into your account without having to make a claim.

  Buy Tickets
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Pennsylvania

State coronavirus information: On March 19, Gov. Tom Wolf declared an emergency and ordered all "non-life-sustaining" businesses to close. Leaving the house for essential reasons like buying groceries and medicine is allowed.

Lottery updates: All lottery offices statewide are closed, and many staff are working from home. If you have questions on how to claim a prize or other matters, please email RA-RVPALOTTCUSTSERV@pa.gov. All draws will continue to take place.

Claim periods: Draw game prizes may be claimed up to one year from the draw date. Scratch-off prizes may be claimed up to one year after the game's end-sale date. Fast Play wins expire one year from the purchase date.

Visit the Pennsylvania Lottery page for numbers and information.

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Rhode Island

State coronavirus information: Gov. Gina Raimondo has issued a stay-at-home order in effect until April 13. Residents should stay at home except for essential trips such as to get food and medicine, and nonessential businesses are closed. Gatherings of more than five people are prohibited.

Lottery updates: The lottery is now allowing all prizes to be claimed by mail; see details below. Previously, prizes of $600 and above were required to be claimed in-person at Lottery Headquarters in Cranston. Prizes under $600 may still be claimed at a retailer, or by mail.

If you have any questions, please contact the lottery at 1-401-463-6500.

Claim periods: All winning tickets must be redeemed within one year of the draw date.

Claim a prize by mail

To claim by mail, you will need to send the following to the lottery:

  • Original winning ticket, signed on the back
  • Your full address
  • Your telephone number
  • A copy of a government-issued photo ID
  • A copy of your social security card or a valid document that shows your SSN. If you cannot provide this, you must complete and send an IRS W-9 form. The Lottery can mail the form to you to fill in and return.

Mail your signed ticket and the required documents / information to:

Rhode Island Lottery
1425 Pontiac Avenue
Cranston, RI 02920
Attention: Validations Department

The lottery will mail prize checks to the address provided.

Visit the Rhode Island Lottery page for numbers and information.

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South Carolina

State coronavirus information: On March 15, Gov. Henry McMaster directed all public schools to close until the end of the month. Social distancing orders are in place and police have broken up some beach parties. Gatherings of over 50 people in a publicly-owned venue are also banned.

Lottery updates: The S.C. Education Lottery claims center has been closed until further notice. The claim period for prizes set to expire during the period the center is closed will be extended. All draws will continue to take place. Prizes between $500 and $100,000 may be claimed via mail. Prizes over $100,000 will need to be claimed in person when the claims center reopens. Prizes up to $500 can still be claimed at retailers in the state.

Claim periods: Players have 180 days from the date of the drawing to claim a prize, or 90 days from the end of a scratch-off game.

Claim a prize by mail

To claim by mail, complete the claim form and send it along with your completed ticket and a photo ID that includes date of birth (driver's license, passport, military, or state ID) to the address below.

Download Claim Form

S.C. Education Lottery
P.O. Box 11039
Columbia, SC 29211-1039

Visit the South Carolina Lottery page for numbers and information.

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South Dakota

State coronavirus information: Officials are urging residents to take social distancing measures.

Lottery updates: All lottery offices are closed until further notice. If you need to contact the lottery, please call 605-773-5770, leave a message, and your call will be returned as soon as possible.

Prizes of $100 and below may be claimed at a retailer.

For wins over $100, mail in your claim - see below for details.

For jackpot wins and Mega Millions or Powerball second prizes, you will need to claim in person when offices reopen.

Claim periods: Prize claim periods are 180 days after the date of the drawing for lotto tickets, and 180 days after the end date of the game for scratch tickets.

Claim a prize by mail

If you've won a prize over $100, please sign the back of the ticket and mail it to the lottery along with a claim form to the address below.

Download Claim Form

South Dakota Lottery
711 E. Wells Avenue
Pierre, SD 57501

Allow at least 7-10 days for claims to be processed.

Visit the South Dakota Lottery page for numbers and information.

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Tennessee

State coronavirus information: Gov. Bill Lee issued an executive order on March 22 that requires restaurants and bars to stop on-site service, closes gyms, and bans gatherings of 10 or more people. The restrictions are in place through April 6.

Nashville Mayor John Cooper has ordered residents to stay at home except for essential trips.

Lottery updates: From Monday, March 23, the lottery has closed its Nashville headquarters claim center as well as claim centers in district offices in Chattanooga, Knoxville and Memphis. Offices are tentatively scheduled to reopen April 6. Prizes below $600 may be claimed at a retailer or by mail, and tickets worth more than $600 should be sent to the lottery.

Claim periods: Draw game tickets must be redeemed within 180 days of the drawing date. Instant prizes must be redeemed within 90 days of the game end date.

Claim a prize by mail

Players can claim prizes of $600 or more by sending the signed ticket and a completed claim form to the address below.

Download Claim Form

Tennessee Education Lottery
P.O. Box 290636
Nashville, TN 37229-0636

Visit the Tennessee Lottery page for numbers and information.

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Texas

State coronavirus information: Cities including Dallas, El Paso, Houston, and San Antonio have announced stay-at-home orders, although Gov. Greg Abbott has not extended these statewide. Essential businesses such as food stores, gas stations and pharmacies will remain open.

Lottery updates: All lottery claim centers have been closed until further notice. Prizes under $599 can still be claimed from local retailers. All prizes up to $5 million can be claimed via mail. Lottery drawings will still go on, and any claims via mail might take 4-6 weeks to be processed.

For prizes above $5 million and jackpot prizes for Lotto Texas, Mega Millions, or Powerball, you will need to make an appointment to claim in Austin - call 512-344-5049 or email ClaimantProcessingAlert@lottery.state.tx.us.

Claim periods: Winning tickets are good for 180 days from the draw date, or the game end date for scratch-offs.

Claim a prize by mail

To claim by mail, complete the back of your ticket and a claim form and send to the address below:

Complete Claim Form Online

Texas Lottery Commission
ATTN: Austin Claim Center
PO Box 16600
Austin, TX 78761-6600

Visit the Texas Lottery page for numbers and information.

If you live in Texas, don't forget you can play online. Then your winnings will be automatically paid into your account without having to make a claim.

  Buy Tickets
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Vermont

State coronavirus information: On Monday, March 23, Gov. Phil Scott said more restrictions would be enacted this week, while urging residents to stay at home. The state has already seen the closure of businesses including bars, restaurants, gyms, and salons through April 6. Gatherings of 10 people and above are also prohibited.

Lottery updates: The lottery has temporarily stopped in-person claims at its headquarters in Berlin and the lobby is closed until further notice. The People's United Bank will not process lottery claims until further notice. If you have a winning ticket that is close to expiring or have another urgent situation, please call 802-479-5686 from 9am-1pm Monday-Friday to discuss your situation.

Claim periods: For draw games, the claim period is 12 months from the date of the draw. Instant ticket wins are valid for 12 months from the date the game is closed.

Claim a prize by mail

To claim your prize by mail, fill in a claim form and send it with your completed ticket to the address below.

Download Claim Form

Vermont Lottery Claims Department
1311 US Route 302, Suite 100
Barre, VT 05641

Claims will take 5-7 business days to process.

Visit the Vermont Lottery page for numbers and information.

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Virginia

State coronavirus information: Gov. Ralph Northam has declared a state of emergency and ordered all nonessential businesses to close. Restaurants must close their dining rooms and may only supply take-out and delivery. Schools will remain closed for the rest of the academic year.

Lottery updates: All lottery customer service centers are closed at least through April 3, and closure may be extended. Lottery drawings will continue to be held. If you have any questions, email info@valottery.com.

Claims periods: If you have a prize that is set to expire during the Virginia state of emergency, the lottery will pay the prize if you claim by mail or at a customer service center within 30 days after the Governor lifts the state of emergency order.

Claim a prize by mail

To claim your prize by mail, send your completed and signed ticket to the address below.

For prizes over $100 and up to and including $600, you will also need to include your Proof of Resident Social Security / Tax ID number.

If the prize is over $600, you are required to send copies of a government-issued photo ID and your Proof of Resident Social Security / Tax Identification card in addition to your ticket.

Virginia Lottery Claims
P.O. Box 1254
Richmond, VA 23218-1254

Claims processing will take longer than normal; lottery employees are working remotely and will process claims when they are able to return to the office.

Visit the Virginia Lottery page for numbers and information.

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Washington State

State coronavirus information: Gov. Jay Inslee has ordered residents to stay at home and nonessential businesses to close, effective from March 23 for a minimum of two weeks. Residents will be allowed to leave their homes for critical activities such as buying food. On March 22, President Trump announced that the National Guard would assist Washington. Previously, the state had closed schools through late April, barred large gatherings, and ordered bars to shut and restaurants to move to take-out and delivery only.

Lottery updates: The lottery has closed all regional offices and kiosks. The headquarters in Olympia is closed to the public, but is able to receive calls and mail. Offices will remain closed at least until April 8.

Tickets worth $600 and below may be cashed at retailers.

Prizes from $601-$100,000 may be claimed by mail - see details below.

Winners of over $100,000 will need to contact Lottery Headquarters to make an appointment for a safe in-person claim if their ticket expires before April 10. If your prize is not near expiration, you may also choose to sign your ticket, keep it in a safe place and claim when offices reopen.

To contact the lottery, call Customer Service at 360-810-2888, Player Services at 800-201-0108, or the Winning Numbers Line at 800-545-7510.

The lottery is continuing to ship tickets to retailers and retailers that are open (essential businesses) will be able to continue selling tickets.

Lottery drawings will continue as usual.

Claim periods: Draw game prizes must be claimed within 180 days of the draw date, and scratch tickets within 180 days from the official end-of-game date.

If claiming by mail, allow extra time - the ticket must be received by the lottery within the claim period.

Claim a prize by mail

Prizes from $601-$100,00 may be redeemed by mail. Allow plenty of time - the lottery must receive the claim by the 180-day deadline. Send the signed ticket and completed claim form to the address below.

Download Claim Form

Washington Lottery Headquarters
PO Box 43050
Olympia, WA 98504-3050

Visit the Washington Lottery page for numbers and information.

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West Virginia

State coronavirus information: West Virginia is under a state of emergency. Gov. Jim Justice issued a stay-at-home order that shut down nonessential businesses from 8pm Tuesday, March 24. The governor did not say how long the order would stay in effect.

Lottery updates: The Charleston and Weirton validations offices are closed to the public; winning tickets may be submitted by mail. All lottery drawings will continue as usual.

Claim periods: The lottery has extended the prize expiration period; all prizes will be paid as long as they are claimed by mail or in person at Lottery Headquarters within 30 days after the governor lifts the state of emergency order. Normally, draw game wins must be claimed within 180 days of the draw date, or for scratch-offs, within 180 days from the official end of a game.

Claim a prize by mail

Send the signed ticket to the address below, and include your mailing address and daytime telephone number. If the prize is over $600, you'll also need to include copies of your government-issued photo ID and social security card.

West Virginia Lottery/Claims
PO Box 2913
Charleston, WV 25330

The processing time for claims may be longer than usual.

Visit the West Virginia Lottery page for numbers and information.

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Wisconsin

State coronavirus information: Gov. Tony Evers has issued a Safer at Home order that will go into effect at 8pm, Wednesday, March 25. Residents should stay in their homes except for necessary trips such as grocery shopping, and nonessential busineses will close. K-12 schools were already shut indefinitely.

Lottery updates: The Madison validations office is open by appointment only. Walk-in claims without a booking are not allowed. The office is located at 2135 Rimrock Road and its hours are 10am to 2:30pm, Monday through Friday. Call 608-261-4916 to schedule an appointment.

The Milwaukee validations office at 819 N. 6th Street is unable to process prize claims at this time.

Prizes may be claimed by mail, or prizes under $600 may be redeemed at a retailer.

If you have questions, contact the Player Hotline at 608-266-7777.

Lotto drawings will continue to be held as usual. However, the Thursday Super 2nd Chance drawings have been temporarily suspended from March 26, and any entries received after that date will be discarded to minimize staff's contact with mailed-in entries.

Claim a prize by mail

To claim your prize by mail, send your completed ticket and claim form to the address below.

Download Claim Form

Prizes
P.O. Box 777
Madison, WI 53774

Visit the Wisconsin Lottery page for numbers and information.

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Wyoming

State coronavirus information: Gov. Mark Gordon has encouraged residents to stay at home, although he has stopped short of a stay-at-home order. The governor has ordered the temporary closure of schools as well as businesses including gyms, bars and salons. Restaurants are closed for dine-in service but may offer takeout and delivery.

Lottery updates: The lottery's offices are closed through March 31. Winning tickets may be submitted by mail, or players may claim prizes under $600 at a retailer. All lottery drawings will continue as scheduled.

Claim periods: Prizes must be claimed within 180 days from the date of the winning drawing.

Claim a prize by mail

For prizes under $600, fill out the back of your ticket and send to the address below.

For prizes of $600 and over, please send the following: 1) completed ticket, 2) completed claim form, 3) copy of your driver's license, 4) copy of your social security card.

Wyoming Lottery
1620 Central Ave., Suite 100
Cheyenne, WY 82009

The processing time for claims may be longer than usual.

Visit the Wyoming Lottery page for numbers and information.

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